Privacy Policy for YDOLO

Version 0.1
This page was last updated on 16/04//2023.

BV Pro Sales Care, hereinafter referred to as ‘YDOLO’, located at Kweekstraat 104, 8560 Wevelgem (Belgium), is responsible for the processing of personal data as explained in this privacy policy.

Contact Information:
Kweekstraat 104
8560 Wevelgem, Belgium
info@ydolo.be

Personal data processed by YDOLO

YDOLO processes your personal information because you use our services and/or because you provide it to us yourself. Below you can find an overview of the types of data processed by us:

• Name and surname
• Phone number
• Email address
• IP address
• Location data, limited to your region (such as country) for analytical purposes
• Data concerning your browsing behavior on this website
• Internet browser and device type

Special and/or sensitive personal data

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot verify if a visitor is over 16 years old.

Therefore, we recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent.

Processing purposes of personal data

YDOLO processes your data for the following purposes:

To be able to call or email you if necessary to perform our services

YDOLO analyzes your behavior on the website to improve the website and tailor the offering of products and services to your preferences.

Automated decision-making

YDOLO does not make decisions based on automated decision-making about matters that may have (significant) consequences for people. This refers to decisions made by computer programs or systems without human involvement.

Retention period of personal data

YDOLO does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:

Sharing data with third parties

YDOLO only shares your personal data with Google Analytics. We enter into a data processing agreement with these companies to ensure the same level of security and confidentiality of your data.

Rights regarding your data

• You have the right to access, correct, or delete your personal data.
• Furthermore, you have the right to withdraw your consent for data processing or object to the processing of your personal data by YDOLO.
• You have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization specified by you.
• You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@ydolo.be. * To ensure that the request for access is made by you, we ask you to include a copy of your identity card with the request. Please black out your photograph, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), and passport number in this copy. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request and may refer you to our website builder.
• YDOLO also wants to point out that you have the option to file a complaint with the national supervisory authority, the Data Protection Authority. This is possible via the following link: https://www.gegevensbeschermingsautoriteit.be/

How do we secure your data?

YDOLO takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact us at info@ydolo.be.

Changes

If the content of this policy changes, the added information will be published here.